generate.TAX Help Centre

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    • Popular Articles

    • Access generate.TAX using a Microsoft Account

      We are committed to simplifying how users securely sign up and log in to generate.TAX. This button allows you to log in seamlessly using your Microsoft Work account, ensuring a smoother and faster experience when preparing VAT submissions. 1) Once on ...

    • Disable 2-factor authentication

      This guide explains how to disable 2-factor authentication on your generate.TAX account. We do not recommend turning off this additional security unless you have changed your phone and need to regenerate the QR Code. 1) Go to your profile. 2) Scroll ...

    • Disconnect a Xero organisation

      This guide provides a step-by-step process for disconnecting a Xero organization. 1) Navigate to the Entities page 2) Click on the entity you wish to remove from generate.TAX. 3) Click on the Disconnect button. Using the Xero 'Connected Apps' 4) You ...

    • Introduction to Exceptions

      This guide provides a step-by-step process for accessing and managing out-of-period transactions captured as Exceptions. The transactions that have been flagged as exceptions need to be reviewed and processed before the submission can be marked as ...

    • How to use the generate.TAX VAT Companion extension

      This guide provides instructions on downloading and using the generate.TAX VAT Companion extension, which simplifies the process of submitting VAT returns. By following these steps, users can easily access their VAT data and ensure it matches the ...

    • Recent Topics

    • New Release: 27th October 2025

      The following new functionality will be released on the 27th October. Introducing QuickBooks Onliine The integration with QuickBooks Online has been released, and you can now connect your QuickBooks Online company/ies to generate VAT returns! generate.TAX

    • New Release: 1st September 2025

      The following new functionality will be released on the 1st September. Introducing Pricing Plans As we previously announced, generate.TAX is now a paid service as of 1st September. New users can take advantage of a 30-day free trial and then choose a

    • New Release: 29th July 2025

      The following new functionality will be released on the 29th July. Loading submissions - We've significantly improved the loading time for saved and submitted submissions to enhance the overall experience when using generate.TAX. Some users dealing with

    • New Release: 26th June 2025

      The following new functionality will be released on the 26th June. Chrome Extension - Significant improvements to the chrome extension including: Ability to run the extension on both Google Chrome and on Microsoft Edge. View insightful information about

    • New Release: 29th April 2025

      The following new functionality will be released on the 29th April. Chrome Extension - generate.TAX VAT Submitter Helper - Until today, for a return to be fully submitted, each box from a VAT return generated by generate.TAX had to be manually copied

    • Release: 5th March 2025

      A major upgrade with the following functionality released on the 5th March. Exceptions - A highly requested feature was the ability to handle out-of-period transactions that were already flagged by generate.TAX and logged as exceptions when creating tax

    • Release: 17th December 2024

      The following new functionality will be released on the 17th December. Login with Microsoft - We are committed to simplifying how users securely sign up and log in to generate.TAX. In addition to Xero and Google authentication, this release introduces

    • Release: 5th November 2024

      The following new functionality will be released on the 5th November. Reverse Charge - The engine launched in the previous release as a trial in Malta has now been extended to the following countries: Ireland Cyprus United Arab Emirates (UAE) Isle of

    • Release: 15th October 2024

      The following new functionality will be released on the 15th October. Reverse Charge - a new engine handling the reverse charge has been implemented which caters for situations where this is taken care of within the accounting software or if this will